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DELIVERY TIMES AND COSTS
 
Delivery in 24/48 hours Expeditions with international express couriers.


GALVANICAPARTENOPEA.COM gives its expedition customers to couriers able to achieve the better guaranties in delivery and security terms. In relation to the dimensions, weights, destinations, or expeditions delivery times, it proposes the better logistic partner which answer to the necessities.


Utilized couriers
For the delivery of the ordered good, GALVANICA PARTENOPEA utilizes:
  • GLS with delivery in 28/48 hours on all national territory;
DELIVERY COSTS
FREE


What do you do before to firm the delivery note in presence of the assigned of the courier.
Control that the number of the package is the same to that signed on the delivery note ( or courier delivery list);
Control the package labels present the correct address;
Control that the exterior status of the package is with no damage or manumission ( for example closings with not original band but of transporter, damaged packing, etc).

What to do if you check one of the anomaly before cited, is necessary
Affix on the list your own reserve specifying the kind of checked anomaly. Warning: appose reserve is right enacted from the civic code (art.n°1698).
Alternatively, you can refuse the expedition always affording on the list the refusal casual ( partial delivery , uncorrected address, damaged packing).

What do you do if is not possible to check the anomaly in presence of the courier.
If it has been checked a material damage into an intact pack and the expedition is come with one of our conventional couriers, it will necessary be to request to the customer assistance of GALVANICA PARTENOPEA, mail or fax way, the re-entry authorization (RMA number) not beyond 5 calendar days from the reach of purchased good ( it will do credit the data on the delivery note). In every case, the customer has to send a re-entry authorization request to GALVANICA PARTENOPEA with a returning registered letter way, containing the follow indications:

All expedition data: delivery note number, document data, product code with anomaly, anomalous quantity; the description of how the pack was at the moment of the reach and the crosschecked damage. Effected the verification with the courier, GALVANICA PARTENOPEA will info the customer the damaged material re-entry authorization and successively will be effected the expedition of substitutive material.
Well understood that we don’t accept transport anomalism passed the 8 solar days from the good receiving.

Info: info@galvanicapartenopea.com

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Copyright © GALVANICA PARTENOPEA
dei F.lli Lanciato S.r.l.

P. IVA 06099651215 - Iscriz. registro imprese Napoli - Numero REA: NA-795172 del 11/07/2008
Capitale Sociale interamente versato € 10.000,00